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Matthew Dobrosevic speaks with a lot of verve and passion. Work for the 24/7 software He examines the world of data that represents a critical capital that can help promote innovations, knowledge and competitive advantages. He is enthusiastic about technology.
In an invigorating tone he claims that 24/7 software “Working with pretty much everyone. We often come in as soon as the operating schemes are prepared for the venues, and they try to find out how they can get better and our software helps to revolutionize the management of the event location.”
In his role at 24/7 software Matthew Dobrosevic Monitors the product strategy and implementation for new products, integrations and analysis solutions for customers in recreational sports and entertainment.
Matthew Dobrosevic, SVP of product management, 24/7 software, dipped a deep dive into the world of data from an operational perspective and states that the venues should be able to react to the requirements of the fans. He also found that the stadiums are developing into districts, and it is no longer about managing only one facility, “but several buildings over a larger geographical area”, and the 24/7 software offers the “one-stop shop for event location processes and the integration of the various technologies at the venues”.
24/7 software
Boca raton (US) -Basend 24/7 software is the global leading provider of operating and security management software for the world's largest venues in sports, leisure and entertainment.
Groomed Matthew Dobrosevic“Over 500 places around the world use our software. We are in 85 percent of North American sports teams in the four best leagues in the USA. We are also in the United Kingdom and started in 2007.”
Case study (Maple Leaf Sports Entertainment)
He said: “We work with the Canadian professional sports and entertainment company – the Ahorn leaf sports entertainment (Mlse) based in Toronto, Canada. When they come back to the subject of the stadiums that develop into districts, they are home to a stadium, two arenas and three training facilities – all on a campus. Not to mention the entertainment arenas. They also manage several teams, including A National Hockey League (NHL) Team, A National Basketball Association (NBA) Team, Major League Soccer (Mls) and also eSports. In all of these facilities, manage the security teams, the facility teams, the guest experience and they take over a variety of events that surrender in this district. With the Mlse In the past year and a half, we have decided to use the data in real time to help you not only understand a game or after a game or after a season after a season what we do right, what we do wrong, but in the game itself to see what trends are. Many people who act to buy them because we have a hot New Jersey on the shelf? We also help to increase sales and help the guests to have an exciting experience during the event location. “
Dobrosevic Furthermore, informs that you also help with studying the fan behavior – “When Harry Styles (English singer-songwriter and actor) comes into the city what kind of people become Harry Styles Attach to his concert. More women than men. What do we do in the stadium if this is the case? We transform more restaurants into female restaurants. What happens to these two male restaurants that are not flooded because men come less for the concert than we expected. Can we say that this becomes a problem, are these unfortunate guests, can we do something to correct this, can we open an additional restaurant? So that can do real -time data. It can dismantle silos between the teams, it can deliver transparency. So we opened an additional restaurant, we made people happy and so we sold more food. The challenges were that we tried to get a good communicator, get committed users to create dashboards and then promote use in the teams. “
District vs. Single facility
He added: “There is a difference between a district and a single facility. In a district you have to give people in all facilities on this campus a look at all facilities. MlseThey wanted to see what was going on at the 19,800 capacity Scotiabank ArenaAt the 28,180 capacity BMO field and at 7,779 capacity Coca-Cola Coliseum (Everything in Toronto). There are certain days when events take place in all three buildings at the same time. So, 24/7 software Helps you get a snapshot of what happens in all three buildings. Everything on the screen is customizable. We are working on a template that we create for customers, but then we treat the ability of our customers to edit and even create all them themselves and what we can do – learn a lot from our customers. While we work with these hundreds of buildings around the world, there are some customers who want to deal with things based on the response time. How long does it take for my team to help this customer. What is the metric that I want to measure? The key is always tried to find out these metrics, to create a dashboard and give you the desired view. “
Continuation Dobrosevic“We really try to enable the company teams with data. We also show you the individual facilities. This is about creating the right dashboard for the right users. So if I get people who try to look at all buildings in a district, but if we are responsible for a building in which it is a department, there is a team, and you want a look at what happens to your individual teams.”
Diploma
Matthew Dobrosevic Wrapped up with the statement: “The future for us is to continue to integrate more data to integrate different types of solutions -weapons recognition, drone detection, social media monitoring, IoT sensor monitoring, video analysis and ticketing and identity. The behavior of the fans if they are in the event location.”
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