Homeowner Vera Lindquist is at the end of her joke. She says that the dream that her storm was restored home in his earlier fame by the Envision Tomorrow program was a nightmare. Ms. Lindquist quotes bad work by the contractor and a lack of communication of the office of the Disaster Recovery officer as the reason for her need.
“I have an contractor who does not stick to the agreement,” said Ms. Linquist in an exclusive interview with the consortium. “He doesn't stick to the sow known as the scope of work.” The former teacher says that things have been wrong right from the start. “When they came home for the first time, they put some doors that were not the doors I had ordered.” As Ms. Lindquist explained, an exact list of all objects and materials that flow into the construction project was created before the work began. “We were allowed to choose what we wanted and it was picked up with the person we were sitting with.”
Ms. Lindquist says she asked for the doors to be changed, but that was only the beginning of her suffering. “When they brought the wood and put the shelves in one of the bedrooms, it was nothing but mold.” At first she said that the contractor tried to treat the problem on site. “He treated the wall with more mold spray. After all, it didn't work and they had to change these shelves.”
When rehabilitation work continued, Ms. Lindquist's list of complaints also grew. The installation of replacement windows was also problematic, said the pensioner. “I love the windows,” enthused Ms. Lindquist before explaining: “The winders who put on them do not open the windows all the way, and and [they] Do not close some windows all the way. “In addition, the window screens are reportedly lacking the tabs that are necessary to pull them out for cleaning. [to be] Pulled screens up, ”she said.
“I will list these things because there are seniors with whom they have to do,” said Ms. Lindquist and explained that they know from several other older residents who have similar difficulties with their imagination habits that were financed tomorrow. “I think you have to do something about it … one of the frames trembles when I open one of the bedroom windows, and it's kind of scary,” she said.
The kitchen is another area that needs renovation, says Ms. Lindquist. Again, the contractor reported not to follow the agreed scope of work. Some of their original cupboards contained two shelves, while the replacement was only equipped with one. “I don't want you to bring my house to a cabinet with just one shelf, because then I have to find places to keep things that come from these double shelves,” she noted. “I'm not looking for any additional work,” said the Septug -Arche. “I'm tired, I'm stressed. I want you to bring the right cupboards you claim to come from Puerto Rico.”
“Gelder was acquired for my house, and apparently the contractor brings with him what he wants to bring into the house,” she complained.
Ms. Lindquist says that apart from the inconvenience, the suspected, bad work of the contractor does not maintain the agreed objects that do not maintain the alleged work of the contractor, causes health and security risks in the household. The unfinished cabinet work has meant that the tiles of the kitchen floor cannot yet be completed. If she is in her sink, “I have to stand on the floor between these tiles on the cabinet and when I step back, I want to fall,” she said.
“It has been running since March … and this is now August and is preparing to go in September.” Ms. Lindquist is worried about what could happen to her if one day she is actually injured in her kitchen. “If I fall and my head sprinkle … what will happen to me? My daughter is at work,” said Ms. Lindquist.
“Good money was acquired for this house. It is not for anyone to invest it by investing it … by inserting the right things into the house.”
The problems of Ms. Lindquist's contractor extend to the roof, which is reported to have several leaks. “I have to put paper around one of the bedrooms because the water drips from the ceiling,” she said. “These are areas in which they climbed to the roof to repair them – that was not repaired.” The latest precipitation left the water along the wall, she said, both from the leaking roof and a window that cannot close. “There was water all over the ground,” she complained.
While the contractor reports on the outside work, Ms. Lindquist says that she will not allow anything else to the house, unless the inner work is completed by the expected standard. “There is still the electrical system, there is still the cupboards, there are still the tabs that need to be placed on the [window] Screens, “she said.” The roof is leaking, the pump is not placed on the roof. There is mold and bubbles back into the ceiling in the house [from the water]”She complained and also noticed the alleged” sloppy painting job “, which was done.
The torture demanded the older woman in her toll. “I was in my bed all week because of the stress and pressure,” she said.
Apart from the symptoms of bad work and below -average materials, the workers have also created dangerous conditions on the outside of their property. A hole dug for a meter was left open, and now the grass grew up and has created a trip and fall trap for an unsuspecting person. “If something happens and I have to go out like a hurricane, I will blow up my butt in this courtyard,” she said.
Perhaps the contractor of Ms. Lindquist's intolerance is annoyed by sub -work and has reported reportedly to communicate with her. Your assigned project manager also apparently also kept silent. “You no longer answer your phone and the entire communication has stopped and my house is at a standstill,” she complained.
In the suspension, she now remains with authorities to carry out a better supervision of the Envision process. Ms. Lindquist says that the slow work pace led to some seniors in the program not to survive to see their houses completely renovated. “I have three friends who died before their house was ever finished. That is very sad. It seems that they are killing us individually with the stress,” complained Mrs. Lindquist. She noticed that medical treatment due to the mainland since May had to be postponed indefinitely because the confusion was at home at home. “It's really very, very sad what makes her the oldest.”
She says the contractor is responsible for the situation. “He doesn't stick to the agreement,” she said. “He doesn't stick to the scope of work.” The contractor also does not monitor the work that is being done, she claims. “He doesn't come to watch, he just falls off and he goes.” His idea of the supervision, says Ms. Lindquist, be it to check photos that his workers have taken by their projects. “I had to go outside and stroke the trim. I shouldn't do that.”
She asked for high-ranking civil servants, including senators and governors, “a T-shirt, some jeans and sneakers and go to these different places. The houses are not done properly,” she said. “Tell them you should take the money that is acquired for these houses and spend it for the houses … You do a sloppy job and do not use the money for the houses as it should be spent,” she said.
Ultimately, Ms. Lindquist says that her demand is simple. “I want things to be done right. I don't want cheap things to be brought to my house … I want my garden to be clean, it's a dirty, smelly mess.”
When asked about a comment, Adrienne Williams-Octalien, Office of Disaster Recovery Director, said that complaints about defects may be premature. “It's not as if the house is ready, the house is still under construction,” she said. With regard to the pace of work, Ms. Williams-Octalien admitted that the contractor was slow, but added that the efforts to solve the problem were made. The company is “someone with whom we work very closely to increase their performance.”
The director Williams-Octalien spoke of the difficulties with which the program is confronted in order to find enough contractors with the paths to carry out projects on time. Many have no work and capital. “Keeping the workers in the houses in order to finish in the schedules is a challenge for some of these little contractors,” she said. The problems of the supply chain could influence others. “Like 18 houses that are 85 to 90 percent, I have a task to bring them across the finish line,” she admitted.
The director has an intervention in the case of Ms. Lindquist, said the director has disadvantages that could increase the advantages. If you cancel the contractor and bring the reconstruction project back into offer, the schedule for completion is promoted several months. The prompt process alone would take at least four months, says Ms. Williams-Octalien: “And then you start with this new contractor from the front.” The interests of the homeowner would be better served by working with the current contractor to improve the service provision. She promised to do exactly that with a better supervisory frame to ensure better performance.
“We push through to reach the end of the house,” assured Ms. Williams-Octalien.